We value your privacy. This Privacy Policy explains how New Borders Publishing (“NBP,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards personal information when you visit newborderspublishing.com (“Site”), purchase or inquire about our services, or communicate with us. It describes what information we gather, how we use it, who we share it with, and how you can control it.

Information We Collect

We collect: (1) Contact Data (name, email, address, phone); (2) Project Data (manuscripts, briefs, images); (3) Payment Data (billing info, partial card tokens via third-party processors); (4) Usage Data (IP address, browser details, cookies); and (5) Marketing Preferences (opt-in status). We gather this via web forms, email, chat, and cookies.

How We Use Your Data

We use data to perform contracts (quotes, editing, publishing), provide support, process payments, operate and secure our Site, and, with consent, send newsletters or offers. You may opt out of marketing at any time.

Data Sharing

We do not sell or rent personal data. We share only with trusted service providers (hosting, payments, email), as required by law, or in a business transition. All recipients must adhere to confidentiality requirements.

Cookies & Tracking

We use cookies for core functionality, analytics, and session management. You can accept or reject non-essential cookies via the consent banner or your browser settings.

Security

We employ SSL/TLS encryption, access controls, regular backups, and secure hosting to protect data. No method is infallible, but we follow industry standards to minimize risk.

Your Rights

Depending on your location, you may access, correct, delete, restrict processing, or obtain portability of your data, and withdraw consent to marketing. To exercise these rights, email privacy@newborderspublishing.com or write to us at the address below.

Data Retention

We retain personal data only as long as necessary for its purpose and legal obligations. Project files are stored up to 24 months post-completion unless you request earlier deletion.

Children’s Privacy

Our services are for adults only. We do not knowingly collect data from minors under 16.

Contact Us

For questions or requests, email info@newborderspublishing.com